Your Smart Travel Choice Awaits

1. Agreement to Terms

By accessing and using Smart Travel Choice LLC ("Company", "we", "our", "us") services, you ("Client", "you", "your") agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

Smart Travel Choice provides professional travel planning and consultation services including but not limited to: custom itinerary creation, accommodation booking, transportation arrangements, activity planning, and travel support services.

3. Client Responsibilities

Clients are responsible for: providing accurate information, obtaining necessary travel documents (passports, visas, health certificates), purchasing appropriate travel insurance, and adhering to all travel regulations and requirements.

4. Payment Terms

Planning fees are due upon service agreement. Travel bookings require deposits as specified by individual suppliers. Final payments are due as per booking terms. All fees are non-refundable unless otherwise specified in writing.

5. Cancellation Policy

Cancellation terms vary by service and supplier. Planning fees are generally non-refundable. Travel component cancellations are subject to individual supplier policies. Travel insurance is strongly recommended to protect against unforeseen circumstances.

6. Limitation of Liability

Our liability is limited to the amount paid for our services. We are not responsible for supplier failures, weather delays, political situations, health emergencies, or other circumstances beyond our control.

7. Intellectual Property

All itineraries, recommendations, and travel plans created by Smart Travel Choice remain our intellectual property and are provided solely for the client's personal use.

8. Governing Law

These terms are governed by the laws of Illinois, USA. Any disputes will be resolved through arbitration in Cook County, Illinois.

Last updated: November 2024

1. Information We Collect

We collect information you provide directly (name, contact details, travel preferences), automatically through our website (cookies, usage data), and from third parties (travel suppliers, partners) as necessary to provide our services.

2. How We Use Your Information

Your information is used to: provide travel planning services, communicate about your travel arrangements, process payments, send relevant travel updates, improve our services, and comply with legal requirements.

3. Information Sharing

We share your information only with: travel suppliers for bookings, payment processors for transactions, service providers assisting our operations, and authorities when legally required. We never sell your personal information.

4. Data Security

We implement industry-standard security measures including encryption, secure servers, regular security audits, and staff training to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to: access your personal data, correct inaccurate information, request deletion of your data, object to processing, port your data, and withdraw consent at any time.

6. Cookies and Tracking

We use cookies to enhance your experience, remember preferences, analyze website usage, and provide relevant content. You can control cookie settings through your browser preferences.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this privacy policy periodically. Material changes will be communicated via email or website notification at least 30 days before taking effect.

Contact us: [email protected] for any privacy-related questions.

Last updated: November 2024

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and understand how our site is used.

Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are necessary for the website to function and cannot be switched off. They include:

• Session management cookies
• Security cookies
• Form submission cookies
• Cookie consent preferences

Analytics Cookies (Optional)

These help us understand how visitors interact with our website:

• Google Analytics cookies
• Page view tracking
• User behavior analysis
• Site performance monitoring

Functional Cookies (Optional)

These enhance functionality and personalization:

• Language preferences
• Form auto-fill data
• User interface preferences
• Accessibility settings

Marketing Cookies (Optional)

These are used to deliver relevant advertisements:

• Advertising platform cookies
• Remarketing cookies
• Social media integration
• Campaign tracking

Managing Cookies

You can control cookies through:

• Our cookie consent banner
• Browser settings
• Third-party opt-out tools
• Contacting us directly

Third-Party Cookies

Some cookies are placed by third-party services. We work only with reputable partners who comply with privacy regulations.

Cookie Retention

Cookies are retained for different periods: session cookies expire when you close your browser, persistent cookies remain for specified periods (typically 1-24 months), and you can delete them at any time.

Last updated: November 2024

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have comprehensive rights regarding your personal data:

Right to Information

You have the right to know what personal data we collect, why we collect it, how we use it, and who we share it with. This information is provided in our Privacy Policy and this GDPR documentation.

Right of Access

You can request a copy of all personal data we hold about you. We will provide this information within 30 days of your request in a commonly used electronic format.

Right to Rectification

If any of your personal data is inaccurate or incomplete, you have the right to have it corrected or completed without undue delay.

Right to Erasure ("Right to be Forgotten")

You can request deletion of your personal data in certain circumstances, including when the data is no longer necessary for the original purpose or you withdraw your consent.

Right to Restrict Processing

You can request that we limit how we use your personal data in specific situations, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format and transfer it to another service provider where technically feasible.

Right to Object

You can object to processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.

Rights Related to Automated Decision-Making

You have rights regarding automated decision-making and profiling. We will inform you of any automated processing and provide options to request human intervention.

Legal Basis for Processing

We process your data based on:

• Consent: When you explicitly agree to processing
• Contract: To fulfill our travel services agreement
• Legal Obligation: To comply with applicable laws
• Legitimate Interest: For business operations and service improvement

Data Transfers

When we transfer data outside the EU/EEA, we ensure adequate protection through approved mechanisms such as adequacy decisions, Standard Contractual Clauses, or binding corporate rules.

Data Retention

We retain personal data only as long as necessary for the purposes collected or as required by law. Travel booking data may be retained for up to 7 years for tax and legal compliance.

Exercise Your Rights

To exercise any of these rights, contact us at:

• Email: [email protected]
• Phone: +1 (312) 555-0178
• Mail: 425 North Michigan Avenue, Suite 1200, Chicago, IL 60611

Data Protection Officer

For questions about data protection, contact our Data Protection Officer at [email protected]

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with GDPR requirements.

Last updated: November 2024

Digital Millennium Copyright Act Policy

Smart Travel Choice LLC respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act of 1998 (DMCA).

Copyright Infringement Notification

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

Required Information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location on our website
• Your contact information (address, phone number, email)
• A statement that you have a good faith belief that the use is not authorized
• A statement, under penalty of perjury, that the information is accurate and you are authorized to act on behalf of the copyright owner

Designated DMCA Agent

Send DMCA notices to our designated agent:

DMCA Agent
Smart Travel Choice LLC
425 North Michigan Avenue, Suite 1200
Chicago, IL 60611, USA
Email: [email protected]
Phone: +1 (312) 555-0178

Counter-Notification Process

If you believe content was removed in error, you may submit a counter-notification including:

• Your physical or electronic signature
• Identification of the removed content and its former location
• A statement under penalty of perjury that removal was due to mistake or misidentification
• Your contact information and consent to federal court jurisdiction

Repeat Infringer Policy

We will terminate access for users who are repeat copyright infringers in appropriate circumstances.

False Claims

Please note that making false DMCA claims may result in legal liability for damages, including attorney fees.

Our Intellectual Property

All content created by Smart Travel Choice, including itineraries, recommendations, and travel guides, is protected by copyright and other intellectual property laws.

Third-Party Content

We strive to ensure all content on our website is either original or properly licensed. If you notice any potentially infringing content, please notify us immediately.

Response Timeline

We will respond to valid DMCA notices promptly, typically within 72 hours of receipt. Content may be removed during the review process.

Last updated: November 2024